RBC Capital Markets, Real Estate Mortgage Capital
Securing a New Market
When the Royal Bank of Canada entered the U.S. commercial mortgage-backed securities market, they sought new ways to process their deal flow and to improve communication with dozens of internal and external parties involved in underwriting and securitizing loans.
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Challenge: Move loans through the underwriting and securitization process faster, with less time wasted pushing paper or searching for information.
Solution: Online workspaces were used during each stage of the loan origination and securitization process so different groups could share documents, comment on them, add new information and alert others of their activity.
Benefit: RBC Real Estate Mortgage Capital has shortened the wait period for clients, eased the administrative burden for themselves and external partners, and improved the due diligence experience for potential investors.
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“The key for us was differentiating ourselves with attractive products and outstanding customer service. IntraLinks follows the same philosophy, which has made for a great relationship and produced outstanding results.”
Tanya Little
Chief Operating Officer
RBC Capital Markets,
Real Estate Mortgage Capital
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